|Venexx Watches may not be returned after 15 days from receipt of purchase. Venexx
Watches must be returned in the original metal box with watch strap changer, pipette and
If you are not satisfied with your Venexx Watch purchase, you may return it to Piccolinainc.
com for a full refund of your purchase price. Please note that the watch must be
undamaged and in “original” condition (defined below) to be acceptable for refund or
exchange. Special orders are not returnable. Refunds will be in the original form of
The returned merchandise must be accompanied by proof of purchase and the original
copy of the warranty as well as all original documentation and packaging; otherwise, the
return will not be honored.
You must obtain a Return Acceptance Number from Piccolinainc.com before returning
merchandise. We will not accept any returned merchandise without a Return Acceptance
Number. Contact a Customer Service Specialist by calling 1-888-VENEXX1 to obtain your
Return Acceptance Number.
All watches are visually inspected upon receipt for signs of wear prior to the issuance of
any refunds, exchanges or credits. "Original condition" means that there are no scratches,
marks, or blemishes on new watches.
Piccolinainc.com is not responsible for merchandise that it does not actually receive or that
is not returned in accordance with these terms. Please contact our Customer Service
Department at 1-888-VENEXX1 if you have any questions or concerns.
*If you receive damaged or incorrect merchandise, contact a Customer Service Specialist
no later than 5 business days after receipt at 1-888-VENEXX1. If there is extensive damage
to the box, refuse delivery and contact a Customer Service Specialist immediately at 1-888-
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